If you are experiencing issues with the generation of a mobile OTP (One-Time Password) for the DIR WEB KYC (Director Web Know Your Customer) process for directors in the USA, here are a few steps you can take:
1. Verify mobile number: Ensure that the mobile number provided for the director is correct and active. Double-check the country code and make sure there are no typos or errors in the phone number.
2. Network coverage: Confirm that the director's mobile device has a stable network connection with sufficient coverage. A weak or unstable network connection can sometimes prevent OTP generation.
3. Check SMS settings: Verify that the director's mobile device is not blocking or filtering SMS messages, especially if there are specific settings or apps that could interfere with receiving OTPs.
4. Resend OTP option: Check if there is an option to resend the OTP on the DIR WEB KYC portal. It is possible that the initial OTP delivery was delayed or unsuccessful.
5. Contact support: If the OTP is still not generating despite trying the above steps, it is advisable to reach out to the support or helpline provided by the DIR or relevant authorities overseeing the KYC process. They can assist you in troubleshooting the issue or provide alternative methods for OTP generation or verification.
Remember to provide all necessary details and documentation requested during the KYC process to ensure a smooth verification process.
Hi all,
Every time after making payment in MCA portal I face difficulty in generating challan. I have to raise ticket each time to get it resolved
Is this due to Java problem in my system, how to rectify this. Kindly help
Thank you